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OUR SERVICES

Emily’s Promise partners with long-term care communities to elevate dining services through transparent consulting, customized support, and hands-on expertise. Whether you need a one-time solution or ongoing partnership, we’re here to help you succeed. 

Dining Program Assessment

Dining Program Assessment

Dining Program Assessment

  • Full review of dining operations, staffing, scheduling, and resident satisfaction.
  • Detailed report with findings, strengths, and improvement opportunities.

Compliance Preparation

Dining Program Assessment

Dining Program Assessment

  • Mock survey audits focused on dining regulations.
     
  • State-specific checklist review and corrective action planning.

Menu & Nutritional Review

Dining Program Assessment

Staff Training & Development

  • Review of current menus for variety, appeal, and alignment with community preferences.
     
  • Evaluation of portioning, seasonal balance, and cultural considerations.

Staff Training & Development

Crisis Support & Turnaround Consulting

Staff Training & Development

  • In-person or virtual training on hospitality, food safety, service standards, and teamwork.
     
  • Customized training manuals and visual tools included.

Crisis Support & Turnaround Consulting

Crisis Support & Turnaround Consulting

Crisis Support & Turnaround Consulting

  • Immediate help following a deficiency, complaint, or leadership change.
     
  • Short-term leadership or interim dining management available.

And More...

Crisis Support & Turnaround Consulting

Crisis Support & Turnaround Consulting

  • Support for special events, theme meals, and marketing-driven dining experiences.
     
  • Collaboration on dining room ambiance, service flow, and hospitality culture enhancements.

ongoing partnerships

Scheduled Dining Audits & Quality Assurance Check Ins

At-Random Mock CBC Kitchen Surveys with Suggested Action Plan

Real-Time Support for Dining Managers & Kitchen Leaders

Menu Planning Assistance & Seasonal Refreshes

Participation in Leadership Team Meetings

Frequent Resident Satisfaction Survey's

Email & Phone Consultation

Staff Onboarding & Ongoing Education Modules

Priority Scheduling for On-Site Visits

Support in Developing Dining-Related Policies and Procedures

Assistance with Hiring Strategies

and much more...

we customize to you!

Every community is different — and we respect that. Emily’s Promise will build a custom service package around your goals, budget, and unique challenges.


We’d love to hear about your community’s needs and explore how Emily’s Promise can help.


Copyright © 2025 Emily's Promise - All Rights Reserved.

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